How do I sign up?

It's free to sign up in-store or online. Visit a store and see a cashier for assistance, or visit CauffieldHardware.com/rewards and provide your name, phone number & email address. After signing up, check your email or texts for a link to activate your account. Once you verify your account, you can log into your online dashboard. Please note: Landline telephone numbers can be used, but will not receive text messages.

Who can join?

All Cauffield Hardware customers are encouraged to join. The only requirement is that you are 18 years old or older and have a valid email address. Individuals only.

What can I expect from my Cauffield Hardware Rewards account?

With your dashboard, you can:
See your current points total and how close you are to your next coupon.
Track coupons—every time you earn a new coupon, it will appear on your dashboard. No more lost coupons—just print your coupon or have it scanned from your phone. Never miss out again.
Forget worrying about getting your rewards points — they are automatically applied to your account.
Keep an accurate account of your past purchases and access online and in-store purchase information, including receipts.
Have a copy of your receipt emailed or texted to you.

How do I earn Points?

Members earn five points for every dollar spent, before tax. When you've reached 1,000 points, you will receive a $5 coupon toward your next online or in-store purchase. We will also send you an email or text when you earn a coupon, depending upon how you chose to receive messaging. A maximum of 10,000 points can be earned in a single transaction. When a single transaction's point accrual exceeds 10,000, the additional points will be banked toward your next points-based coupon.
Point accrual & coupon value:
1,000 points = $5 coupon
2,000 points = $10 coupon
3,000 points = $15 coupon
4,000 points = $20 coupon
5,000 points = $25 coupon
6,000 points = $30 coupon
7,000 points = $35 coupon
8,000 points = $40 coupon
9,000 points = $45 coupon
10,000 points = $50 coupon

What purchases are eligible for Points?

You will earn Cauffield Rewards points with every online or in-store purchase. Points accrue based on a purchase's pre-tax subtotal. Points are not earned on services such as workshop services, delivery, or rental.

How do I redeem Cauffield Rewards coupons?

Redeem coupons in-store or online.
IN-STORE:
Print your coupon and redeem it in-store
Show a cashier your coupon on your mobile phone by going online or using the My Hardware Rewards app
ONLINE:
Enter coupon code during checkout

When do Cauffield Hardware Rewards Points & coupons expire?

Your Points do not have an expiration date, but coupons do expire depending on the type of coupon:
$5 signup coupon expires 90 days from date issued
Point-accrual coupons expire 30 days after issue
Birthday coupon expires at the end of your birthday month
Expiration dates are shown for each coupon on your Dashboard.

What happens to my Points if I return an item?

Of course, we hope that you'll be satisfied with every purchase you make at Cauffield Hardware. As always, there are no returns on weather-related and clearance items, but should you need to return an item occasionally, we will not remove your points.

What if Points are missing?

Because of the nature of the systems involved, please allow at least 24–48 hours from the time of sale for points to register on your Dashboard. If your points are still not showing after that time, please contact the store closest to you or in which you made your purchase.

How do I get a Birthday Month Coupon?

If you haven't updated your profile with your information, it's not too late to get your yearly coupon — open your Rewards profile, go to Rewards Information, and add your birthday month. On the first day of your birthday month, you'll get a one-time coupon for 10% off a single purchase during that month.

How will you use the information I provide?

The personal information collected from you by Cauffield Rewards is subject to our Privacy Policy.

Can I get points if I shop online & check out as a guest?

No, points are only accrued when a purchase is made using your Cauffield Rewards account.

Do I earn points if I shop online as a guest?

No.